We offer a friendly
but professional service.
Our emphasis is on providing the customer with
sufficient information on which to base their decision, we never try
to pressure sell or offer free gifts that aren't really free at all!
Obviously you are welcome to come and browse
through our showroom at your leisure, enjoy a coffee, and take a
look at the many ranges and products that are available. Children of
all ages are most welcome. Alternatively, we can book you in a
dedicated time for one of our designers to meet you, either at our
showroom or at your home.
If you elect to have a designer come to your home
the initial visit normally takes about one hour. During this time
the designer will ask what you are wishing to achieve in the room
and find out what ideas you may have, if any, about the design. They
will measure the room and may discuss particular aspects of
potential designs to try to get a feel for your specific need and
tastes. The designer would normally then arrange a second meeting
for a future date allowing them time to complete the design and cost
out the kitchen.
At the second visit the designer will talk in
detail about the design and cost. Hopefully both these requirements
will be satisfied, but if necessary we can review the design as many
times as necessary. Sample doors can be loaned to you to ensure you
are happy with the final choice. At no time will you be pressured to
buy anything, our advice and quotations are free.
If you wish to visit our manufactures showrooms
this can be arranged, please ask for details.
We can carry out most disciplines within the room
including plastering, electrical, tiling and flooring, these would
normally be itemised within the quotation. Although we try to avoid
general building works, we will gladly recommend local building
companies should you require.
We are happy to give quotations from your own
designs or from builders' plans. We offer a free design 'check' whereby
we physically check measure the room or rooms, to ensure you are not
making any drastic errors.
If your kitchen is to be fitted in conjunction
with other building work we are happy to coordinate the project
directly with your builder should you require ensuring the accurate
sitting of services and the best possible phasing of each task.
We are happy to arrange visits to our previous
customers where you will receive candid views on our performance, be
able to see the quality of the products and the skill of our fitters